DJI M400 - Drone Sales

DJI Matrice 400 — Enterprise Drone, Ready for UK Field Work

The DJI Matrice 400 is a next-gen enterprise platform combining long endurance, heavy-lift payloads and advanced obstacle sensing with robust transmission. From infrastructure and utilities to rural inspections and mapping, it’s a versatile workhorse backed by Drone Sales UK for setup, training and after-sales support.

Long endurance platform Up to ~6 kg payload class LiDAR + mmWave obstacle sensing O4 Enterprise transmission IP-rated airframe

Endurance for Bigger Jobs

Designed to cover more ground per sortie with efficient power management and quick battery turnarounds. Plan larger corridors, fewer swaps and faster completion times—even in changeable UK weather windows.

Optimised powertrain for extended missions
Fast swaps keep teams productive at the field edge
Balanced frame for stable flight with heavier sensors

Flexible Payloads, Professional Results

Pair the M400 with the latest DJI enterprise payloads to tailor every mission—thermal, zoom, LiDAR or photogrammetry. Switch tools quickly to match the job without changing aircraft.

Compatible with next-gen multi-sensor gimbals (e.g., H30)
LiDAR mapping with Zenmuse L2; survey imaging with Zenmuse P1
Specialist payloads via the open ecosystem (S1, V1 and more)

Payload Ecosystem

Zenmuse H30 Series

Five-in-one payload: wide, zoom, IR thermal, laser range finder, and NIR auxiliary light. Advanced onboard algorithms elevate day/night perception and imaging for complex operations.

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Zenmuse L2

Frame-based LiDAR with DJI high-accuracy IMU and a 4/3 CMOS RGB mapping camera for precise, efficient, reliable geospatial data capture on the M400 platform.

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Zenmuse P1

Full-frame sensor with interchangeable fixed-focus lenses on a 3-axis gimbal. Built for photogrammetry missions with class-leading efficiency and survey accuracy.

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Zenmuse S1

High-brightness LEP spotlight with long-range illumination and multiple lighting modes—ideal for public safety, emergency response, inspection, and night operations.

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Zenmuse V1

High-volume loudspeaker with long broadcast distance and multiple modes—suited to crowd comms, emergency scenarios, and coordinated field operations.

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Manifold 3

Compact onboard compute module delivering up to 100 TOPS for AI and real-time processing on the M400—optimising efficiency across demanding missions.

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Power-Line-Level Obstacle Sensing

The M400 fuses rotating LiDAR with mmWave radar for robust situational awareness—even around fine structures and in lower-visibility conditions. It’s built for safer inspections and confident navigation.

All-round sensing with 3D perception of cables and masts
Enhanced avoidance logic for complex sites
Rugged, IP-rated airframe for outdoor reliability

O4 Enterprise Link & Airborne Relay

Enjoy a stable control link and clear live view using O4 Enterprise. For line-of-sight challenges, pair with relay options to optimise site coverage and signal paths in the UK countryside.

High-reliability video and command link
Support for distributed team setups and complex sites
Designed for demanding enterprise workflows

Automated mission planning and execution

Automation, Repeatability, Reporting

Plan precise routes, repeat missions season-to-season and output consistent datasets for audits and reporting. Integrates with DJI enterprise apps and established UK workflows.

Waypoint, area and corridor missions with terrain awareness
Repeatable capture for time-series projects and inspections
Fast handover to processing (e.g., photogrammetry or LiDAR)

Built for UK Enterprise Teams

Utilities & Infrastructure

Line patrols, tower and substation checks with advanced sensing and telephoto/thermal options.

Survey & Mapping

High-quality imagery or LiDAR for corridors, construction and land management—repeatable and efficient.

Public Safety & Search

Thermal/zoom situational awareness, coordination via reliable video link, and resilient flight behaviour.

Need a demo or bundle advice? Talk to Drone Sales UK about payload options, training and UK deployment.

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DJI Matrice 400 — Frequently Asked Questions

What is the DJI Matrice 400 and who is it for?›

The DJI Matrice 400 (M400) is a next-generation enterprise platform for inspections, surveying, mapping and public-safety tasks. It supports interchangeable payloads (thermal, zoom, LiDAR, photogrammetry) and adds advanced all-round obstacle sensing for safer missions.

How long can the M400 fly?›

Can be up to 59 minutes but endurance depends on payload, temperature, wind and flight profile. With light payloads and calm conditions you can expect extended flight times suitable for corridor surveys and long inspection runs. Plan conservatively and keep battery turnaround logistics ready on site.

Is the Matrice 400 weather-resistant? What’s the IP rating?›

The airframe is IP55-rated for outdoor work, offering dust and water-jet resistance. This is not a “waterproof” claim avoid heavy rain and always inspect seals, doors and gaskets after field use.

How good is obstacle sensing on the M400?›

The M400 fuses omnidirectional vision with rotating LiDAR and mmWave radar for robust 3D awareness, improving detection of slim structures such as cables and masts. Always maintain VLOS and fly with prudent margins.

Does the M400 support offline work and data security controls?›

Yes. You can operate without network connectivity and control data transfer paths. Limit log syncing, keep media on encrypted cards, and apply internal IT policies for evidence handling. For sensitive UK sites, use air-gapped workflows and documented chain-of-custody.

How do I get RTK corrections in the UK (NTRIP vs base station)?›

Most teams use an NTRIP subscription via 4G/5G on the controller for convenience. For weak signal areas or repeatable jobs, a local RTK base gives reliable, consistent corrections. Always confirm mountpoint, datum and antenna setup before flight.

What’s the best way to plan mapping missions for UK farms and estates?›

Fly at consistent AGL with terrain follow where needed.
Start around 70–80% overlap/sidelap for RGB mapping; increase in wind.
Use RTK and place a few check points to validate accuracy.
Avoid strong sun angles for uniform imagery; keep lenses clean and dry.

Can the M400 integrate with cloud platforms and live streaming?›

Yes—enterprise controllers support live streaming and Cloud API workflows. For remote stakeholders, configure a low-latency stream and use role-based access. Where connectivity is patchy, record locally and sync when back online.

What UK approvals do I need to fly the M400 commercially?›

Operations are usually in the Specific category. Expect to need a GVC, a CAA Operational Authorisation, and insurance. For complex work, build a SORA-based safety case. Keep ops manuals current and brief your crew.

How should I care for batteries in hot/cold UK weather?›

Charge within the advised temperature range; never when packs are hot.
Shade packs in summer; pre-warm in winter before heavy loads.
Rotate cycles evenly; store around storage SOC when idle for weeks.
Update firmware and follow on-screen maintenance prompts.

Can the M400 operate safely near power lines and metal structures?›

Use conservative speeds and extra standoff near EMI sources. The enhanced sensing stack improves awareness, but pilots must maintain VLOS and consider manual modes where reflections or narrow gaps could mislead sensors.

What’s the recommended maintenance schedule for enterprise use?›

Pre-flight: props, arms, latches, gimbal mounts, antennas, batteries.
Post-flight: wipe down, inspect for moisture/dust, log hours.
Routine: firmware checks, calibration, prop replacement by hours/cycles, battery health review.
Annual: deeper inspection and documentation for audit trails.

Does the M400 work with relay solutions for difficult terrain and long corridors?›

Yes—consider a dedicated relay in rolling landscapes, forestry edges or urban fringes. Position it to preserve line-of-sight and reduce signal occlusion by hedgerows, buildings or topography.

What payload should I choose—thermal, LiDAR or photogrammetry?›

Thermal/Zoom (H30T-class): inspections, search, night ops.
LiDAR (L2-class): fast terrain/vegetation structure capture, low-texture scenes.
Photogrammetry (P1-class): high-res mapping/3D models with strong RGB texture.

Many fleets carry both LiDAR and RGB across projects for best results.

Can I fly at night or in low light in the UK?›

Yes, subject to your Operational Authorisation and risk assessment. Use adequate lighting, strong VLOS practices and consider additional spotters. Calibrate sensors and confirm home point and compass health before take-off.

How do I keep firmware and apps under control for a multi-pilot team?›

Standardise on tested firmware versions and document update windows.
Keep a “gold image” controller as a reference for rapid rollback.
Train crew on change logs and new safety behaviours after updates.

What’s the best way to transport the M400 and payloads on UK roads?›

Use rugged cases with foam cut-outs, remove payloads during transport, and secure batteries in approved containers. Keep an equipment checklist in the vehicle and store MSDS for any site materials you’ll interact with.

M400 for agriculture: can it support crop mapping and variable-rate workflows?›

Yes—pair the M400 with a photogrammetry payload (e.g., P1-class) or a multispectral platform (separate aircraft) to generate indices and prescription maps. Use RTK for boundary accuracy and export to agronomy/GIS tools for variable-rate plans.

What UK training and support does Drone Sales UK provide?›

We offer onboarding, UK-focused training, ops manual guidance, and ongoing technical support. We can also help with payload selection, RTK setup, relay options and post-processing workflows.

Which controllers does it use? Can two pilots control it?›

The M400 uses the DJI RC Plus 2 (Enterprise) family. Dual-operator features vary by firmware and payload—check current release notes. For most UK workflows, one pilot plus a spotter is a common, efficient setup.

Which payloads are compatible?›

Typical options include the Zenmuse H30/H30T (zoom/thermal), Zenmuse L2 (LiDAR) and Zenmuse P1 (full-frame photogrammetry), plus enterprise accessories like spotlight and speaker modules. Confirm the latest compatibility list before purchasing.

Does it support RTK for survey-grade work?›

Yes—RTK/NTRIP workflows are supported for cm-level positioning and repeatable lines. For mapping, combine RTK with good mission design and check points to validate absolute accuracy.

What batteries and chargers does the M400 use?›

The Matrice 4 Series uses high-capacity intelligent flight batteries and matching multi-bay chargers. Charge rates and temperatures are managed by the system; follow on-screen guidance and the handbook for safe operation and storage.

What transmission system does it use? Can I improve coverage on large UK sites?›

The M400 uses O4 Enterprise for a robust control/video link. For complex terrain, vegetation and long corridors, consider strategic pilot positioning, elevated antennas, or a relay solution to maintain line-of-sight and link quality.

Can I use the M400 for UK commercial work? What approvals are needed?›

Yes—most M400 jobs are in the CAA Specific category. You’ll typically need a GVC, an Operational Authorisation and operations manuals. Many operators use a SORA-based safety case for more complex tasks. Always check current CAA guidance.

How much does a DJI Matrice 400 cost in the UK?›

Pricing varies by bundle (aircraft, batteries, chargers, payloads, training). Contact Drone Sales UK for a tailored quote and lead times.

Matrice 400 vs Matrice 350/300 — what’s the difference?›

The M400 brings a new sensing stack (including rotating LiDAR/mmWave), updated transmission, and improved endurance/UX versus older platforms. If you run mixed fleets, we can advise on payload crossover, training and migration plans.

Can I finance or lease the M400 for my business?›

Yes—UK finance and leasing options are available (subject to status). Talk to us for terms aligned with seasonal workloads and cashflow.

What support do Drone Sales UK provide after purchase?›

We offer UK setup and training, firmware/onboarding help, operational best practice, and enterprise-grade after-sales: spares, repairs and rapid technical support.

Any tips for battery care in UK weather?›

Keep packs within advised charging/operating temperatures
Shade batteries on hot days; pre-warm in cold conditions
Rotate packs evenly; store at recommended state-of-charge
Update firmware and follow on-screen diagnostics

Which software integrates with the M400 for mapping and reporting?›

Use DJI enterprise apps for flight planning and capture; process imagery or LiDAR in your preferred photogrammetry/GIS stack. We can recommend options based on deliverables (orthos, DSM/DTM, point clouds, textured meshes).

Note: Specifications and features can change with firmware and bundles. Always consult the latest manual and release notes.

Aircraft

Max take-off weight	Approx. 15.8 kg
Payload capacity	Up to ~6 kg (config-dependent)
Dimensions (folded, no props)	~430 × 430 × 350 mm
Dimensions (unfolded, no props)	~860 × 1100 × 350 mm
Propellers	25-inch class
Diagonal wheelbase	~1070 mm
Max ascent / descent speed	~6 m/s up · ~4 m/s down
Max speed	~23 m/s (mode/conditions dependent)
Max service ceiling	Up to ~7000 m (with appropriate props/limits)
Max flight distance	Up to ~49 km (no wind)
Max wind resistance	~12 m/s
Hovering accuracy (GNSS)	H: ±0.3 m · V: ±0.1 m (no wind, ideal)
Operating temperature	−20 °C to 50 °C
Ingress protection	Weather-resistant design (follow DJI guidance)
GNSS	GPS + Galileo + BeiDou (+ GLONASS when RTK enabled)
ADS-B receiver	Built-in (receive-only)
Ports / expansion	E-Port V2 (multiple), cellular dongle support, accessory headers

Sensing & Obstacle Avoidance

Vision system	Omnidirectional binocular vision (fisheye colour sensors)
Horizontal LiDAR	Rotating LiDAR for 360° obstacle ranging
Upward / downward ranging	Upward LiDAR + downward 3D IR sensing
mmWave radar	Six-direction mmWave radar assist (model-dependent)
Line inspection ranges	~36 m (Ø12.5 mm ACSR) · ~50 m (Ø21.6 mm ACSR)
FOV (sensing)	Approx. ±45° (horizontal & vertical)

FPV / Pilot Camera

Resolution & frame rate	1080p · 30 fps
Field of view	DFOV ~150° (HFOV ~139.6°, VFOV ~95.3°)
Low-light	Starlight-grade night view

Video Transmission (O4 Enterprise)

Live view (RC)	Up to 3-channel 1080p/30fps
Max range (open, ideal)	Up to 20 km (CE)
Interference reference	~1.5–6 km (strong) · ~6–15 km (medium) · ~15–40 km (low)
Max downlink rate	Std mode ~80 MB/s; playback download <25 MB/s; single-channel ≤12 MB/s
Antennas	8× WLAN (6 V-pol + 2 H-pol), 2× sub-2G, 4× 4G
Dual control / 4G	Dual-pilot supported; works with DJI Cellular Dongle 2

Power & Batteries

Battery model	TB100 (hot-swappable pair)
Capacity / energy	20,254 mAh · 977 Wh (per battery)
Nominal voltage	48.23 V (13S Li-ion)
Battery weight	~4,720 g ±20 g (per battery)
Discharge / charge rates	Up to 4C discharge; up to 2C charge
Temp ranges	Charge 5–45 °C · Discharge −20–75 °C
Low-temp charging	Self-heating supported
Cycle life (ref.)	~400 cycles (care/usage dependent)
Max flight time	Up to ~59 min (no payload, ideal); hover up to ~53 min

Battery Station (BS100)

Supported batteries	TB100 / TB100C; WB37 (RC battery)
Slots	3× TB100 + 2× WB37
Input	100–240 V AC · 50/60 Hz · 10 A
Output (TB100)	~1185 W @100–110 V · ~1474 W @110–180 V · ~2184 W @180–240 V
USB-C output	5V/9V/12V/15V @3A; 20V @3.25A
Charge modes	Ready-to-Fly 90% · Standard 100% · Fast / Silent modes
Charge times (TB100)	220 V: ~45 min (Fast) / ~110 min (Silent); 110 V: ~70 min (Fast) / ~110 min (Silent)
Operating temp	−20 °C to 40 °C
Size / weight	~605 × 410 × 250 mm · ~11.8 kg

Remote Controller (DJI RC Plus 2 Enterprise Enhanced)

Display	7.02″ · 1920×1200 · 60 fps · 1400 nits · 10-point touch
Storage	RAM 8 GB · ROM 128 GB (UFS) · microSD expansion
Wireless	Wi-Fi a/b/g/n/ac/ax (2×2 MIMO, DBS), BT 5.2
Ports	HDMI 1.4, USB-C (PD up to 65 W, OTG), USB-A, SD 3.0
Internal / external batteries	Internal 46.8 Wh; optional WB37 37 Wh
Run time (ref.)	~3.8 h (internal) · ~3.2 h (external added)
Operating temp	−20 °C to 50 °C
Dimensions / weight	~268×163×94.5 mm · ~1.15 kg (w/o ext. battery)

Payloads & Accessories

Gimbal cameras	Zenmuse H30 / H30T / L2 / P1
Functional accessories	Zenmuse S1 (spotlight), V1 (speaker), Manifold 3, sub-2G SDR module, Cellular Dongle 2
RTK bases	D-RTK 3 Multifunctional Station; D-RTK 2 Mobile Station
Developer kits	DJI E-Port V2 (and coax kits), DJI X-Port, SKYPORT V3 adapters/coax kits

Category	Matrice 400	Matrice 350 RTK	Matrice 300 RTK	Matrice 30 / 30T
Max Flight Time	59 min (no wind)	55 min	Up to 55 min	41 min (hover ~36)
Max Horizontal Speed	25 m/s	23 m/s	~23 m/s	23 m/s
Wind Resistance	12 m/s	12 m/s	~15 m/s	12 m/s
Operating Temperature	−20° to 50°C	−20° to 50°C	−20° to 50°C	−20° to 50°C
Ingress Protection	IP55	IP55	IP45	IP55 (RC IP54)
Max Takeoff Weight	15.8 kg	9.2 kg	~9 kg	4.07 kg
Max Payload	Up to 6 kg	— (depends by mount; single damper 960 g)	~2.7 kg	Integrated (no swappable gimbals)
Size (Unfolded)	980×760×480 mm	810×670×430 mm	810×670×430 mm	470×585×215 mm
Battery System	TB100 (977 Wh); BS100 station	TB65; BS65 station	TB60; BS60 station	TB30; BS30 station
Video Link	O4 Enterprise CE 20 km / FCC 40 km	O3 Enterprise CE 8 km / FCC 20 km	OcuSync Enterprise ~CE 8 km / FCC 15 km	O3 Enterprise CE 8 km / FCC 15 km
Controller	RC Plus 2 (Enterprise Enhanced)	RC Plus	Smart Controller Ent. / RC Plus	RC Plus
Obstacle Sensing	Omni vision + rotating LiDAR + upper LiDAR + 6-dir mmWave radar	6-dir vision/ToF + night FPV	6-dir vision + ToF	Omni vision (platform), integrated gimbal
Payload Ecosystem	Zenmuse H30/H30T, L2, P1, S1, V1; multi-mount incl. 3rd port up to 6 kg	H30/H30T, H20/H20T/H20N, L2/L1, P1, S1, V1; top/bottom, dual combos	H20/H20T/H20N, L2/L1, P1 (with RC Plus)	Integrated (M30: W+Z+LRF; M30T adds thermal)
EU Class	—	C3	—	C2

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Dorset Innovation Park
Wool
DT2 8ZB

hello@dronesales.co.uk

01305 300413

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DJI Matrice 400 — Enterprise Drone, Ready for UK Field Work

Endurance for Bigger Jobs

Flexible Payloads, Professional Results

Payload Ecosystem

Zenmuse H30 Series

Zenmuse L2

Zenmuse P1

Zenmuse S1

Zenmuse V1

Manifold 3

Power-Line-Level Obstacle Sensing

O4 Enterprise Link & Airborne Relay

Automation, Repeatability, Reporting

Built for UK Enterprise Teams

Utilities & Infrastructure

Survey & Mapping

Public Safety & Search

DJI Matrice 400 — Frequently Asked Questions

Aircraft

Sensing & Obstacle Avoidance

FPV / Pilot Camera

Video Transmission (O4 Enterprise)

Power & Batteries

Battery Station (BS100)

Remote Controller (DJI RC Plus 2 Enterprise Enhanced)

Payloads & Accessories

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